Last updated: June 2025
Who We Are
We are [Your Business Name], a UK-based small business designing and selling garden products. Our website address is: [yourdomain.co.uk].
We take your privacy seriously and only collect the data we need to provide you with a good experience, process your orders, and improve our service.
What Data We Collect
We may collect the following types of information:
- Your name and contact details (when you place an order or use a contact form)
- Delivery and billing addresses
- Details about your orders and purchases
- Your email address (if you subscribe to updates)
- Anonymous website usage data via cookies (e.g., page views)
How We Use Your Information
We use your data for:
- Fulfilling orders and managing deliveries
- Responding to customer enquiries
- Sending occasional email updates (if you've opted in)
- Improving our website and services through analytics
We do not sell or share your data with third parties for marketing purposes. Ever.
Legal Basis for Processing
We process your data under the following lawful bases:
- Contract: To fulfil your orders
- Consent: When you opt in to our newsletter
- Legitimate interests: To run and improve our website
Cookies
We use cookies (tiny text files) to understand how people use our site and improve their experience. You can turn cookies off in your browser settings if you prefer.
How We Store Your Data
We keep your personal data secure using password-protected systems and only keep it for as long as necessary - typically 6 years for order records (to comply with tax law).
Your Rights
You have rights under the UK GDPR, including:
- The right to access your data
- The right to correct it if it's wrong
- The right to ask us to delete it (in some cases)
- The right to complain to the ICO (Information Commissioner's Office)
Third-Party Services
If you make a payment via a platform like PayPal or Stripe, their privacy policies will apply. We only use reputable services to process orders securely.
Contacting Us
If you have any questions about your data or this policy, please get in touch:
- Email: [email protected]